The Basics
Below you will find everything you will need to get started on your path to success with us.
Time sheet and schedule
This is your schedule and time keeper. within this there are job forms for a variety of thing one of which is the employee handbook. please find it and study it. Feel free to ask any questions to your supervisor or the owner directly.
Read MoreHR - Payroll, PTO, Retirement, Benefits
Everything HR is here. We use ADP for our HR/Payroll services. Below is a link to your employee portal.
Read MoreIncentives
Keep track of all your incentives. Coming Soon
Read MoreThe Team
Thomas Busche
Founder
Thomas Busche brings expertise, leadership, and dedication to Lightmen Painting, ensuring every project exceeds expectations. Founder of Lightmen Painting. He cares about employees like he cares about clients.
Ernesto Maldonado-Avila
Lead Foreman
Ernesto Maldonado Avila brings reliability, passion, and exceptional craftsmanship to Lightmen Painting’s projects. AKA "Tito" is what we call him. Big smile, positive attitude, fun-loving and friendly.
Megan Pritchard
Office manager
Meet Megan Pritchard, a creative force at Lightmen Painting, known for her kindness and helpful attitude.. She's awesome! And the Nicest!!! Call us and see for yourself.
Downloadables
Help us help you! What are we missing? What would be most helpful for you?
Application
Apply today to start a career in professional painting
Time Sheet
Just in case you have no internet
Daily Operational Process Outline
Your Daily Routine
Production Diary
If you want a fair bonus system, fill this out every day without fail.
Employee Handbook
This handbook is not part of a contract. No employee has any contractual right to the matters in this handbook. Your employment is “at will”. You are free to voluntarily end your employment at any time.
Understanding Organization Structure
Understanding Organization Hierarchy Structure: The organizational hierarchy, also known as organizational structure, constitutes the distribution of roles, responsibilities, and relationships within the company.
Apprentice Painter Manual
Congratulations on joining our team as an Apprentice Painter. This is an exciting opportunity to learn the painting trade under the guidance of experienced professionals. This manual is your go-to resource for understanding your responsibilities, expectations, and growth opportunities. It is designed to support your journey to becoming a skilled painter while contributing to the success of our projects.
Pressure Washer Technician Manual
Welcome to Lightmen Painting and your new role as a Pressure Washer Technician! Surface preparation is a vital first step in achieving professional-quality paint jobs, and your expertise in pressure washing will ensure that every surface we work on is clean, properly prepared, and ready for painting. This manual serves as your go-to resource, outlining responsibilities, expectations, and opportunities for growth in this role.
Surface Preparation Technician
Welcome to Lightmen Painting and your role as a Surface Preparation Technician! Your work plays a foundational role in ensuring the success of our painting projects. By handling the essential tasks of sanding, patching, and priming, you prepare surfaces for flawless finishes that exceed client expectations. This manual will guide you through your responsibilities, expectations, and opportunities for growth, serving as your go-to resource for everything related to your role.
Painter
Welcome to Lightmen Painting! As a Painter on our team, you are a vital contributor to the quality, aesthetics, and functionality of our spaces. This manual is designed to serve as your comprehensive guide, ensuring you have all the knowledge, tools, and resources needed to perform your role effectively and confidently.
Painter - Sprayer
Welcome to Lightmen Painting and your new role as a Painter - Sprayer! As part of our professional team, you will contribute to achieving smooth, efficient, and high-quality finishes by operating spray equipment on large surfaces. This manual is your comprehensive resource, providing all the information you need to perform your duties confidently and effectively.
Cabinet Painter
Welcome to your new role as a Cabinet Painter at Lightmen Painting! We’re thrilled to have you join our team of skilled artisans and dedicated professionals. This manual is designed to serve as your comprehensive guide, providing the resources you need to succeed and excel in your position. You’ll find that this role goes beyond simply painting wood surfaces; it’s about ensuring our products meet the highest quality standards, delighting our customers, and contributing to our company’s growing reputation in the market.
Epoxy Flooring Specialist
Welcome to your new role as an Epoxy Flooring Specialist at Lightmen Painting! We are excited to have you on board as part of our team of skilled professionals who specialize in creating durable, decorative, and functional flooring solutions. This manual is designed to provide you with the resources, guidance, and knowledge you need to excel in your position.
Lead Painter
Welcome to Lightmen Painting! As the Lead Painter, you hold a key leadership role within the Facilities or Maintenance Department. Your expertise will guide painting crews, ensure high-quality standards, and maintain efficient project timelines. This manual is your comprehensive resource, designed to empower you with the knowledge, tools, and best practices necessary to excel in this position.
Sales Representative
Welcome to Lightmen Painting and your new role as a Sales Representative! Your position is vital to driving business growth by generating leads, building relationships, and closing deals that support our company’s vision. This manual serves as your comprehensive guide, equipping you with the tools, processes, and insights to excel in your role.
Lead Generation
Welcome to Lightmen Painting and your new role as a Lead Generation Specialist! This position is critical to our success, as it lays the foundation for connecting with potential clients and expanding our customer base. This manual is designed to be your comprehensive resource, providing clarity on your responsibilities, tools, and opportunities for growth.
Site Supervisor
Welcome to your new role as a Site Supervisor at Lightmen Painting! You are stepping into a critical position where your leadership and organizational skills will ensure the success of our projects. This manual is designed to serve as your comprehensive guide, equipping you with the resources and knowledge needed to manage daily operations effectively at job sites.
Estimator
Welcome to Lightmen Painting and your new role as an Estimator! Your position is vital in ensuring our painting projects are accurately priced and remain profitable while meeting client expectations. This manual is designed to provide you with the guidance, tools, and resources necessary to succeed as an Estimator.
Project Manager
Welcome to Lightmen Painting and your new role as a Project Manager! You are joining a team of professionals dedicated to delivering high-quality painting projects that meet client expectations while adhering to strict timelines and budgets. This manual is designed to provide you with all the tools, guidance, and resources you need to excel in this pivotal position.
Sales Manager
Welcome to Lightmen Painting and your new role as Sales Manager! Your leadership and strategic vision are essential to driving the company’s revenue growth, building strong client relationships, and empowering the sales team to excel. This manual is designed to provide you with comprehensive guidance on your responsibilities, tools, and pathways to success in this pivotal role.
Operations Manager
Welcome to Lightmen Painting and your new role as Operations Manager! As a key leader within the organization, your ability to coordinate teams, manage schedules, and allocate resources ensures our projects run seamlessly. This manual is your comprehensive resource for success, detailing your responsibilities, expectations, and opportunities for professional growth.
General Manager
Welcome to Lightmen Painting and your new role as General Manager! As the driving force behind the company’s day-to-day operations, your leadership will ensure the seamless integration of all departments, fostering efficiency, growth, and innovation. This manual is designed to serve as a comprehensive resource to guide you in fulfilling your responsibilities and excelling in this role.
Code of Conduct for Door-to-Door Sales Representatives
Sales Representatives Code of Conduct for Door-to-Door Sales
Do’s and Don’ts Cheat Sheet
Client Interaction Do’s and Don’ts Cheat Sheet
The Lightmen Circle
We're thrilled to have the opportunity to provide you with a personalized estimate. Our estimates are designed to be user-friendly, allowing you to customize the details and products for your project simply by clicking on your choices. Feel free to ask questions or request changes directly within the estimate.
Paint Maintenance Program
We've got the perfect shield for your castle. Our Paint Maintenance Program is like having a guardian for your home's exterior, ensuring it stands tall and proud, no matter the weather. Our experts keep an eagle eye on potential issues, nipping them in the bud before they escalate.
Cold Prospecting
Resources to help with cold prospecting
Cold SMS Workflow
Step by step sms workflow to help with cold sms
Contractor Partnership Program
Earn Extra Income with Lightmen Painting: A Unique Opportunity
Partner with Lightmen Painting for Faster, Higher-Value Sales
Selling a home quickly and for top dollar requires a combination of strategy, presentation, and value. Imagine if you had a trusted painting partner who could elevate your listings, impress your clients, and provide marketing benefits—all at no cost to you.
Sales Pitch
Lightmen Painting: Professional Painting Services + Free Content Marketing
Sales Workflow
The step by step guide to understanding Lightmen Painting's sales process.
Volume List:
Welcome to Lightmen Painting’s Learning Programs
Transform Your Skills, Elevate Your Business, and Master the Art of Painting and Beyond
We’ve designed comprehensive programs that cater to every level of painter, business owner, and aspiring professional. Whether you're a DIY enthusiast, an experienced painter, or a service-based business owner looking to scale, our Volume-Based Learning Programs have everything you need to succeed.
Each volume offers a carefully curated curriculum, broken into stages—Beginner, Intermediate, and Advanced—to ensure you're equipped with the knowledge and skills for every step of your journey.
Volume List:
Painting and Finishing Techniques | Business Operations and Management | Sales, Marketing, and Client Acquisition | Certs. & Programs | Position Courses |
|---|---|---|---|---|
| Prepping For Paint | Team Management | Marketing Service Businesses | Complete Residential Course | Apprentice Painter |
| Interior Painting | Leadership | Social, Video, Radio and TV Marketing | Running a Painting Company | Prep Tech |
| Exterior Painting | Scaling a Service Based Biz | Digital Marketing (lead gen) | Operating Multiple Locations | Painter-experianced |
| Cabinet Painting and Refinishing | Hiring and HR | New Client Acquisition | Franchising | Painter-sprayer |
| Stains & Clear Coats | Organizational Efficiency | Service Based Sales D2D | Handy Man Service | Assistant Crew Lead |
| Hardwood Floor Refinishing | Residential Estimating | Service Based Sales B2B | Interior Decorator | Crew Lead |
| Paint/Stain Matching | Expectations Lightmen's | Websites, Content and Backlinks | Site Supervisor | |
| Painter/painting Safety | Office Management | Service Based Sales Basics | Free DIY Courses | Estimator |
| Commercial Painting | Accounting & Taxes | Service Based Sales B2C | Prep | Project Manager |
| Drywall | Equipment Management | Up-Selling | Interior | Sales Manager |
| Wallpaper | Company Operations | Technology in Sales | Exterior | Operations Manager |
| Color Theory | Commercial Estimating | Sales Rep | Cabinets | General Manager |
| Venetian Plaster | Psychology | Lead Gen Specialist | ||
| Lacquer | Difficult Clients | |||
| Construction Site Safety | Communication | Notes: | ||
| Commercial Painting Advanced | * All Stages can be broken up into Mini's (2-3 per stage) | |||
| * All Volumes can be broken up into Stages (3 per volume) | ||||
| * Certifications and Programs are made up of a combination of volumes and stages | ||||
Enroll Now:
DIY Painter Management Sales Certifications Positions
Explore Our Volumes
Painting and Finishing Techniques
Master the foundational and advanced techniques to deliver professional-grade results:
- Prepping for Paint: Surface preparation to ensure a flawless finish.
- Interior Painting: From walls to ceilings, perfect your craft.
- Exterior Painting: Long-lasting finishes for all-weather durability.
- Cabinet Painting and Refinishing: Achieve a factory-like finish.
- Stains & Clear Coats: Precision staining and durable clear coat applications.
- Hardwood Floor Refinishing: Restore and enhance wooden surfaces.
- Paint/Stain Matching: Seamless color and finish matching.
- Painter/Painting Safety: Best practices for job site safety.
- Commercial Painting: Tackling large-scale, high-demand projects.
- Drywall & Wallpaper: Prep, repair, and finish walls with ease.
- Venetian Plaster: Create stunning, textured finishes.
- Color Theory: Select and coordinate colors with confidence.
- Construction Site Safety: Maintain safety standards across all projects.
Business Operations and Management
Build, scale, and streamline your service-based business with these essential courses:
- Team Management: Foster leadership and accountability within your team.
- Leadership Skills: Inspire, motivate, and guide your workforce effectively.
- Scaling a Service-Based Business: Grow sustainably while maintaining quality.
- Hiring and HR: Build a reliable team with smart recruitment strategies.
- Organizational Efficiency: Optimize workflows for maximum productivity.
- Residential and Commercial Estimating: Accurate quotes for all project sizes.
- Office Management: Manage day-to-day operations smoothly.
- Accounting & Taxes: Stay on top of financials and compliance.
- Equipment Management: Maintain and optimize tools for efficiency.
- Company Operations: Design systems that work for you.
Sales, Marketing, and Client Acquisition
Expand your reach and grow your client base with proven strategies:
- Marketing Service Businesses: Stand out in a competitive market.
- Social, Video, Radio, and TV Marketing: Reach your audience where they are.
- Digital Marketing and Lead Generation: Drive consistent inbound opportunities.
- New Client Acquisition: Proven techniques for steady growth.
- Websites, Content, and Backlinks: Build an online presence that works for you.
- Service-Based Sales: Master sales for D2D, B2B, and B2C clients.
- Up-Selling Strategies: Increase value while enhancing client satisfaction.
Certifications and Programs
Take your career or business to the next level with industry-recognized certifications:
- Complete Residential Course: Comprehensive training for residential projects.
- Running a Painting Company: Build and manage your business successfully.
- Operating Multiple Locations: Manage and grow beyond a single market.
- Franchising Your Business: Learn how to expand through franchising.
- Interior Decorator Certification: Combine painting expertise with design.
- Commercial Painting Advanced Program: Master large-scale, advanced techniques.
How the Program Works
- Volumes and Stages: Each volume is broken into 3 stages—Beginner, Intermediate, and Advanced—allowing you to progress at your own pace.
- Mini-Courses: Each stage can be further divided into 2-3 mini-courses for targeted learning.
- Certifications: Combine volumes and stages to earn certifications tailored to your goals.
Why Choose Lightmen Painting’s Courses?
- Comprehensive Learning: From hands-on painting techniques to business mastery.
- Flexible Structure: Tailored for DIYers, professionals, and entrepreneurs.
- Expert Instructors: Learn from industry veterans with real-world experience.
- Certifications That Matter: Build credibility and unlock new opportunities.
Get Started Today!
Whether you're perfecting your craft or scaling your business, Lightmen Painting's Volume-Based Learning Program is your ticket to success. Explore our courses and take the first step toward mastering the art and business of painting.
Enroll Now:
Sales
Ethics Guidelines: Building Trust Through Integrity and Customer-Centricity
Honesty and Transparency
When you choose Lightmen Painting, you choose a partner who values honesty above all else. We make it a point to provide accurate and truthful information about our services, pricing, and timelines. There’s nothing more frustrating than unexpected costs or unclear project scopes, so we ensure that every detail is communicated upfront, including any limitations or potential challenges that might arise.
A Customer-Centric Approach
Our approach is simple: prioritize the customer's needs over making a sale. We genuinely care about finding the best solution for each client's unique situation. This sometimes means recommending a lower-priced option or even suggesting alternative services if they better suit the client's needs. We understand that painting is a significant investment, and we want our clients to feel comfortable with their choices. You'll never find us using high-pressure sales tactics or pushing decisions that don’t feel right. Instead, we focus on building trust and ensuring our clients are fully satisfied with their choices.
Professional Conduct
Professionalism is key to our service at Lightmen Painting. We make it a priority to maintain a respectful and courteous demeanor at all times, whether in person, over the phone, or online. This also means respecting our clients' privacy and confidentiality—personal information and project details are never shared without explicit permission. We also value punctuality and respect for time. Our representatives arrive promptly for appointments, understanding that your time is just as valuable as ours. This commitment to professionalism sets us apart and ensures a smooth, respectful experience for all clients.
Ethical Selling Practices: Fair Competition and Representation
We believe in promoting our services without disparaging our competitors or making unfounded claims. Our goal is to showcase the unique value Lightmen Painting brings to the table, not to undermine others. We avoid high-pressure tactics or manipulative language, and we present our Senior and Military Discount program fairly and consistently to all who qualify.
Accurate Representation and Continuous Improvement
We know how frustrating it can be when promises aren’t met, which is why we commit to only making promises that we can fulfill. We use our client portal to ensure transparency in project tracking and communication, providing realistic timelines and cost estimates based on a thorough assessment of each project. We also believe in continuous improvement. Our team stays updated on the latest painting techniques, materials, and best practices to ensure we’re always providing accurate and current information.
Conflict Resolution
Even with the best intentions, sometimes things don’t go as planned. When issues arise, we address them promptly and professionally. We are committed to ensuring client satisfaction, which means escalating concerns to management when necessary and utilizing our 2-year limited labor warranty to resolve any post-project issues. Our goal is to find solutions that leave you satisfied with the outcome, no matter what.
Environmental and Community Responsibility: Commitment to Sustainability
We’re not just about making spaces beautiful—we’re about making them safe and sustainable too. That’s why we actively promote our commitment to using environmentally friendly products whenever appropriate. We also adhere to strict safety standards and regulations on every project, ensuring a safe environment for our clients and team members.
Community Engagement
We take pride in being part of the community, and we encourage our team to actively participate in and promote Lightmen Painting's community initiatives and referral program. Our representatives strive to represent Lightmen Painting positively in all community interactions, helping to build stronger relationships with our neighbors and local businesses.
General Note
By adhering to these guidelines, we aim to uphold a reputation for excellence, integrity, and customer satisfaction. Our goal is not just to make a sale, but to build lasting relationships and transform spaces with our expertise and care. You can always say "If you’re considering a painting project, know that with Lightmen Painting, you’re choosing a team that values transparency, professionalism, and your complete satisfaction." and you will be telling the truth.
Jobs
Marketing/Sales Manager
Requirements
- Education: Bachelor's degree in Marketing, Business Administration, or a related field. Equivalent work experience may be considered.
- Experience: Minimum of 3-5 years in marketing and sales, preferably in the construction or home improvement industry.
- Skills:
- Proven ability to generate and convert leads.
- Proficiency in digital marketing strategies (SEO, Google Ads, content marketing, and social media).
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Leadership skills with experience managing teams.
- Familiarity with CRM platforms and marketing automation tools.
- Characteristics: Results-driven, innovative, team-oriented, and committed to customer satisfaction.
Bonuses
- Performance-based bonuses for meeting or exceeding sales targets.
- Team bonuses for achieving company-wide goals, such as positive client reviews and lead conversions.
- Referral bonuses for securing new business partnerships or clients.
Benefits
- Competitive salary with clear growth opportunities.
- Comprehensive health benefits, including medical, dental, and vision.
- PTO and retirement benefits after 90 days of full-time employment.
- Flexible work environment with opportunities for professional development.
- Exclusive access to industry training and certifications.
- Discounts on painting services for employees and immediate family members.
Responsibilities
- Marketing Strategy:
- Develop and implement marketing campaigns to increase brand visibility and drive organic traffic to Lightmen Painting’s website.
- Oversee the creation of engaging blog content for 'Lightmen Daily' and manage SEO initiatives.
- Collaborate with the marketing team to produce high-quality social media content, newsletters, and email campaigns.
- Sales Leadership:
- Identify and cultivate new sales opportunities within the Portland metro area.
- Maintain and grow relationships with real estate agents, contractors, and other industry professionals.
- Design and execute promotional offers and marketing material.
- Team Management:
- Lead a team of marketing and sales associates, providing training, support, and mentorship.
- Organize and manage door-to-door sales programs, ensuring team compliance and success.
- Client Relations:
- Engage with clients to understand their needs, ensure satisfaction, and maintain long-term relationships.
- Oversee the client portal for project transparency and manage the referral program.
- Analysis & Reporting:
- Monitor and analyze key performance indicators (KPIs) to assess the success of marketing and sales efforts.
- Prepare and present reports to company leadership, suggesting data-driven improvements.
Digital Marketing Manager
Requirements
- Education: Bachelor's degree in Marketing, Digital Media, or a related field. Equivalent work experience may be considered.
- Experience: Minimum of 3-5 years in digital marketing, with proven success in managing campaigns for lead generation.
- Skills:
- Expertise in SEO, SEM, Google Ads, and social media advertising.
- Proficiency with analytics tools (Google Analytics, SEMrush, etc.).
- Strong knowledge of content management systems (CMS) like WordPress.
- Experience with email marketing platforms and CRM tools.
- Graphic design and video editing skills are a plus.
- Exceptional organizational and project management abilities.
- Characteristics: Analytical, innovative, detail-oriented, and team-focused.
Bonuses
- Performance bonuses for achieving website traffic, conversion, and lead generation goals.
- Incentives for implementing successful campaigns that exceed engagement benchmarks.
- Team bonuses tied to overall marketing performance and client acquisition success.
Benefits
- Competitive salary with opportunities for growth.
- Comprehensive health benefits, including medical, dental, and vision.
- PTO and retirement benefits after 90 days of full-time employment.
- Professional development opportunities, including certifications in digital marketing tools and platforms.
- Flexible work environment with the option for remote work.
- Employee discounts on painting services and supplies.
Responsibilities
- Digital Strategy Development:
- Create and execute digital marketing plans to boost online visibility and engagement for Lightmen Painting.
- Conduct market research and competitor analysis to refine strategies.
- Develop and manage content calendars for blogs, social media, and email campaigns.
- SEO and Content Optimization:
- Optimize the company's website and blog, 'Lightmen Daily,' for Google NLP and SEO best practices.
- Research and implement strategic keywords to improve search engine rankings.
- Oversee the creation of engaging, high-quality content aligned with the company’s voice and goals.
- Advertising Campaigns:
- Plan, launch, and manage PPC campaigns on platforms like Google Ads and Facebook Ads.
- Track campaign performance and adjust strategies to maximize ROI.
- Social Media Management:
- Lead efforts to grow Lightmen Painting's presence across social media platforms.
- Create and schedule compelling posts, stories, and videos.
- Engage with followers, respond to inquiries, and foster a strong online community.
- Analytics and Reporting:
- Monitor and report on KPIs, including website traffic, lead conversion rates, and campaign success metrics.
- Use insights to refine strategies and improve overall digital marketing performance.
- Collaboration and Innovation:
- Work closely with the Marketing/Sales team to align online and offline efforts.
- Stay updated on the latest digital marketing trends and tools, incorporating innovative ideas into campaigns.